Privacy Policy
Effective Date: July 16, 2026
Kashtak HVAC & Appliance Service ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you contact us or request our services:
- Name
- Phone number
- Email address
- Service address
- Appointment details
- Communication history
- Payment information (processed securely through third-party payment providers)
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide appliance repair and HVAC services
- Send appointment reminders
- Notify you when a technician is on the way
- Send estimates, invoices, and service updates
- Respond to customer support requests
- Improve our services
SMS Communications
If you provide your mobile phone number and consent to receive SMS messages, we may send:
- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Service updates
- Customer support messages
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who help us operate our business (such as payment processors or scheduling software), and only when necessary to provide our services.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
Your Rights
You may contact us at any time to:
- Request access to your information
- Request corrections
- Request deletion of your personal information where permitted by law
Contact Information
Phone: (929) 737-2825
Website: https://www.kashtakappliance.com
Email: info@kashtakappliance.com