Customer Reviews
201 reviews on Google, Yelp, Thumbtack and Housecall Pro. Here is what customers say about working with us, in their own words.
201 reviews in total
What customers say
“Vlad did an excellent job with repairing my refrigerator condenser fan motor and oven igniter replacement. A piece had to be ordered for next day delivery. Vlad explained the cost of repairing items and how they worked. He is very friendly, knowledgeable and respectable. He always put covering over his shoes before entering your home. He listened to my concerns and was very patient and attentive. I really appreciated the senior citizens discount 🙏. I will definitely be referring him and his services to family and friends. Vlad is someone you can depend on for sure. If you need something repaired, don't hesitate to contact Kashtak Hvac and Appliance Service. Ask for Vlad, he is the man to get the job done right!!!!!”
“Very professional. Good service. They told you what the problem was in detail. They provided good recommendations and advice. Will keep their phone and use them again and recommend to other people”
“The technician arrived within the scheduled window, did a thorough diagnosis and explained his reasoning. He was courteous and professional”
“Vlad was great! I wouldn’t hesitate to call him again.”
“Kashtak has been such an asset to our home. He's communicative, thorough, honest, hard working, punctual and has a sense of urgency. I can't believe we didn't find him earlier and will be sure to continue to use his services well into the future. Highly recommend.”
“Vladislav was thorough and quick in replacing the drain pump and clearing the drain hose. 🤩”
“Exceptional work ethics and excellent service”
“easy to communicate and work with - was able to diagnose the issue with our fridge on a short notice. Thank you!”
“Great service and communication.”
“Vladislav was prompt and courteous. He even put on the booties before entering the house and that tells you he cares! He checked out my refrigerator and didn't see any issues, it could be just loose wires - I hoped it was🤞. The fridge was working as soon as he checked the wires and the connector. I would definitely call him if any of my appliances is having issues in the future.”
“We had 2 other service companies look at the job (Bosch dishwasher repair) before Vlad. He came he diagnosed he fixed the problem. All in a short amount of time. He did great work and even gave me suggestions on upkeep of this and other appliances. I can’t say enough about him and his work and work ethic. I highly recommend him and his company.”
“Vlad from Kashtak HVAC & Appliance Service was truly exceptional. … Vlad was very thorough—asking questions and carefully diagnosing. … He recommended replacing the ice maker, which was great news because it meant we did not have to replace the KitchenAid refrigerator. Replacing the entire unit would have been costly. He placed the order promptly, and we didn't have to place any calls for updates. … Vlad arrived right on time to install the new ice maker. Again, he was very thorough, answered our questions patiently, and even shared some helpful tips on optimal temperatures for both the freezer and refrigerator. From day one, we felt a genuine sense of trust in Vlad, and we are very pleased with the friendly, professional service he provided. …”
“Vlad replies quickly, shows up promptly, and does his work with care and efficiency. He is excellent at what he does and I will look for other opportunities to hire him.
P.S. I've now hired Vlad for two further jobs and my respect for his work ethic, knowledge, and professionalism grows with each encounter.”
“Turned up on time, quickly diagnosed what was wrong with the fridge, made a quick fix, and then create a plan for further repair. HIGHLY RECOMMENDED!”
“Vlad is thorough and knowledgeable and walks the homeowner through the issues and the solutions!”
“Very quick and great service”
“Extremeley knowledgeable, professional, and punctual. No unnecessary upselling, just intelligent advice.”
“i expected a huge bill and instead Vlad found a small problem and fixed it for a reasonable amount.
nice to find an honest repair guy”
“Very reliable and fast service, my oven was repaired very quickly. Will hire again”
“Vlad is my go-to guy. Always transparent and honest with his estimates. He's also always quick to respond and great communication. Highly Recommend.”
“Very professional, honest, informative, friendly and reasonably priced.”
“Knowledgable service. Found the issue quickly and was able to fix it.”
“We have used Vlad for numerous repairs over the years and I am always completely impressed. Not only does he have an incredible work ethic, he is honest and knowledgeable. He’s always the first person I call with any issue in our home. I highly recommend.”
“Vlad was very dependable, on-time, and repaired my LG washer/dryer combo at a reasonable price. I highly recommend him and would certainly hire him again.”
“Vlad did an excellent job cleaning and fixing my range hood vent and motor. He was very tidy and it works like new. Highly recommend and would use their services again!”
“Good fast service and great communication.”
“My service was excellent. Vlad was punctual and efficient. He was very knowledgeable.”
“Outstanding communication and service!! What a pleasant surprise! I can recommend without reservation. Vlad is respectful, efficient and HONEST! Don’t even think of going elsewhere. You won’t regret it!”
“Vlad is extremely response and excellent at his job. I highly recommend him!!”
“Vlad was prompt (early actually!) and diagnosed the issue quickly. He showed me exactly what the problem was and resolved it quickly. His pleasant conversational manner was an additional bonus. His price was fair, especially considering the quick service. I highly recommend him and will call him again if any other appliances need servicing.”
“The technician was very professional and knowledgeable about everything he was doing and he tried everything to help me. I thank him for educating me about the issues with the refrigerator. I will use this service in the future and I would recommend it to others”
“Terrific, solved my issue, reliable and reasonable, will recommend”
“Super friendly and amazing service! My issue was properly determined. He had the parts in hand and was able to install same day.”
“I would recommend Kashtak Appliance Service. Vlad came on time and fixed my washing machine. He explained everything to me and showed me what had to be done. I would definitely call him again if I need appliance repair.”
“Arrived within the time frame indicated and corrected the problem with my freezer in about 15 minutes”
“Look- no one wants to deal with a broken refrigerator but Vlad was able to quickly diagnose the issue and provide a solution that was in my best interest. Very professional.”
“Great fast kind service !”
“Vlad analyzed the problem and helped me determine the next steps to finalize the repair with my building manager and National Grid. Excellent service!”
“On time, clean, very polite serviceman was professional and explained everything thoroughly in detail and gave us options. A+++ great experience”
“Really appreciate them! prompt, courteous, and responsible! Will def call them in the future.”
“Excellent work at a reasonable price on my Viking ovens. Highly recommend.”
“Very Friendly, Efficient, Informative & Helpful.
Would Definitely Hire Again.”
“Good workmanship. Honest, stands by his work. Reliable. Highly recommend.”
“Owner is very nice, quick to respond, and did an excellent job.”
“Vlad was both careful and professional when fixing my dryer.”
“Efficient and friendly. Repair done expeditiously”
“Vlad was on time, communicative, super nice and fixed my stove in 20 minutes after another company told me I needed a $700 part to fix it”
“Vlad is professional, and extremely competent. I recommend him very highly!”
“Great service from the scheduling to the repair.”
“Vlad was absolutely amazing! He was knowledgeable, prompt, friendly, communicative, affordable, and got the job done! He really cares about his work and I won’t hesitate to use him again, will definitely recommend to others!”
“My repairman Vlad has a never give up attitude. …”
“Extremely professional. Communication is superb. Highly recommend.”
“Over the past few months, Vlad has become our go-to for everything - he's fixed our freezer, washing machine, and dryer … Every single time, he's exceeded expectations.
What sets Vlad apart isn't just his technical skill (though that's exceptional) - it's his work ethic, humility, and integrity. He shows up on time, diagnoses issues quickly and accurately. He never oversells or recommends unnecessary work.
In a world where finding honest, skilled tradespeople feels like winning the lottery, Vlad is a rare gem. He takes genuine pride in his work, treats your home with respect, and prices fairly. No drama, no runaround, no surprises on the bill.
I can't recommend him highly enough. If you need appliance repair or installation work done right the first time by someone you can actually trust, call Vlad. You'll wonder why you ever used anyone else.”
“Vlad is professional, thorough, and reliable -- can't ask for more!”
“Great communication. Quick and affordable.”
“This is the second time I have used Vlad's services and I plan to continue using him for servicing my refrigerator, air conditioners and microwave. He is a truly excellent specialist and does his job efficiently, honestly and on time. From my personal experience, these are quite rare qualities in the service industry.”
“Our repair technician was thorough and fair. He explained the issue and showed us the damaged part so we could understand what went wrong with the oven. Would recommend”
“I honestly have no words, this guy is the real deal. I called him up, explained the situation, and without hesitation, he was ready to help. He showed up, assessed everything thoroughly, gave me an honest recommendation (no upselling or nonsense), and got straight to work. He repaired the issue and had everything back up and running in no time. Solid service, trustworthy, and efficient. Highly recommend!”
“Vlad did a great job. Diagnosed the problem, and offered different solutions in different cost ranges, all for a good price. Came back later to finalize the repair. Will definitely use Kashtak again!”
“Vlad did a great job fixing two appliances; my oven and my dryer. He was knowledgeable, thorough, and committed to a successful result. Plus, a genuinely nice guy”
“Vladislav is the rare example of a technician who approaches jobs with real care and a generosity that made working with him a delightful experience. He provided us with a range of fridge repair options and helped us find the solution that worked best for us. Trustworthy, thorough, thoughtful, and very skilled. Will definitely be keeping his number.”
“Vlad was very professional and efficient and AFFORDABLE. He … knew what was wrong and came back right after he received the part. My fridge is running so far.”
“Mr. Vladislav Pelevin, owner of Kashtak Appliance Service, is a true professional. He is extremely knowledgeable, reliable, and honest. If an appliance is beyond repair, he will tell you instead of doing a job he knows will not ultimately work. His fees are reasonable and he communicates well with the client. If he schedules a visit, he will make every effort to be there on time. The client will be notified if a problem arises. I have been extremely satisfied with his work and have no reservation recommending Kashtak for appliance repair!”
“Vlad is an excellent technician. He arrived on time and fixed my stove in a single visit. Highly recommend!”
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